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Leadership Team

Vigilant Health Austin Triggs

Austin Triggs

Position: Executive Chairman

Austin Triggs is Executive Chairman and Co-founder of Vigilant Health. Previously, he served as Senior Vice President and Chief Development Officer of Renal Care Group, Inc., a leading national provider of dialysis services to individuals with chronic kidney disease. At Renal Care Group, he was responsible for acquisitions, mergers, and development, including developing joint ventures with university medical centers, physicians, and hospitals. Following Renal Care Group, he worked as a strategic advisor to B. Braun Melsungen AG (a German medical and pharmaceutical device company), academic medical centers, and private equity funds.

Earlier in his career, he served as a senior executive and board member at companies providing general and specialized home care services. Mr. Triggs received his undergraduate degree from Duke University and his juris doctorate from the University of Mississippi Law School. He practiced corporate and securities law for nine years in Nashville, Tennessee. His prior civic activities include serving as chair of the advisory board of the Duke University Institute on Care at the End of Life, principal advisor to the Center for Theology and Health at the Duke Medical Center, board member of the American Council on Germany, and board member of Aquinas College.

Austin Triggs

Executive Chairman
Vigilant Health Marshall Bouldin

Marshall J. Bouldin, IV, M.D.

Position: Vice Chairman and Chief Medical Officer

Marshall Bouldin, IV, M.D. is the Chief Medical Officer, Vice Chairman, and Co-founder of Vigilant Health. Previously, Dr. Bouldin was Associate Professor of Medicine at the University of Mississippi Medical Center, where he was Director of the University of Mississippi Diabetes and Metabolism Center. He was also Chief Medical Officer of the Delta Health Alliance, a federally funded not-for-profit corporation responsible for improving health and wellness in the Mississippi Delta region. While at University of Mississippi Medical Center, Dr. Bouldin founded and directed the Delta Diabetes Project, sponsored by the Health Resources and Services Administration, the Centers for Disease Control and Prevention, the Delta Health Alliance, and the University of Mississippi Medical Center. Dr. Bouldin’s work at the Delta Health Alliance and the Delta Diabetes Project are the foundation of Vigilant Health.

Earlier in his medical career, Dr. Bouldin practiced internal medicine in Vicksburg, Mississippi. He completed his residency in internal medicine at the University of Virginia and medical school at The Johns Hopkins University School of Medicine. He earned his bachelor’s degree from the University of Mississippi. He was also awarded a bachelor’s degree from Oxford University, where he was a Rhodes Scholar.

Marshall J. Bouldin, IV, M.D.

Vice Chairman and Chief Medical Officer
carl-church-headshot

Carl Church

Position: Chief Analytics Officer

Carl came to Vigilant Health from myCatalyst, Inc. where he led development of Population Health Management application, developed business logic for clinical classification reporting on cost of medical services. Developed visualizations, business logic and application interface for performance, quality and outcomes reports for Self Funded Employers, City/State governments; and Provider Shared Risk Plans for ACOs (Accountable Care Organizations), MAs (Medicare Advantage) and DPCs (Direct to Primary Care)

Carl Church

Chief Analytics Officer
Vigilant Health Paul Boykin

Paul Boykin

Position: Chief Information Officer

Paul Boykin is the Chief Information Officer of Vigilant Health and joined the company at its founding. Mr. Boykin is the author of Vigilant Health’s core “operating system” software and IT support for the multi-clinic organization. In this role, he developed and implemented a web-based application (ASP .NET, MySQL, jQuery, JavaScript) to integrate electronic health records (EHR), practice management software (PM), medical claims, and operations data into a streamlined decision support tool.

Prior to joining Vigilant Health, he served as Director of Information Systems for Diabetes Care Group, a predecessor of Vigilant Health. Before Diabetes Care Group, he was Process Engineering Manager for Diversified Technology, Inc., a designer and manufacturer of embedded computer systems. During his 16 years with Diversified Technology, Mr. Boykin utilized web-based and local application architectures to develop shop-floor control and data analysis systems to support continuous process improvement. In addition, he served various roles in manufacturing and manufacturing engineering, including managing capital expenditure projects, new product introductions, and an electronics repair lab. Mr. Boykin received his BS in Industrial Engineering from Mississippi State University.

Paul Boykin

Chief Information Officer

Annette Low, MD

Position: Medical Director

Dr. Annette Low, MD, is an internal medicine specialist in Flowood, MS, and has 35 years of experience in the medical field. She graduated from Johns Hopkins School of Medicine.

Annette Low, MD

Medical Director
paul-bird-headshot

Paul Bird

Position: Vice President, Operations

Paul Bird

Vice President, Operations
Vigilant Health Laura Nail

Laura Nail, C-FNP

Position: Vice President, Program Development

Laura Nail is Vice President, Program Development. She is a board-certified family nurse practitioner with nearly two decades of nursing experience. Her background includes family practice, cardiology, and chronic pain management. Since joining Vigilant Health in 2015, Ms. Nail has been named the Vice President of Clinical Operations and has helped develop the Nurse Practitioner Navigator role, a role specific and central to the success of the company. The Nurse Practitioner Navigator provides high-quality care as well as direct communication to patients regarding their health and navigation of the health care system. This combination of open communication and outstanding care has been proven to enhance overall health of the patient and decrease health care costs to the client. Ms. Nail’s role is to ensure standardization of practice through training and building close relationships with the Nurse Practitioner Navigator at each location.

Ms. Nail received her BSN from Mississippi College and MSN from University of South Alabama. She enjoys endurance sports and has completed four full marathons and multiple triathlons over the years, including four half ironman distance triathlons.

Laura Nail, C-FNP

Vice President, Program Development
Steve Bethel Vigilant Health

Steve Bethel

Position: Vice President, Development

Steve Bethel serves as Vice President, Development of Vigilant Health and as President of Mississippi Communities Health Advisers. Prior to joining Vigilant, Mr. Bethel was the President and CEO of Angel Eye Camera Systems which provides real-time video and audio interaction between patients, family members and caregivers in acute intensive care units. He was part of the founding management team that helped commercialize this proprietary technology from the University of Arkansas Medical Sciences deployed in over 65 hospitals in the United States and the United Kingdom.

Mr. Bethel has also served in leadership and operating roles in several health care services companies in the ambulatory surgery and clinical trials industries. He has an extensive background in business development in the health care services sector and commercial and investment banking. He has held senior account roles at Citibank NA and was a Senior Vice President at Stephens Inc. in Little Rock. Mr. Bethel holds a Bachelor of Business Administration with a concentration in Finance from Southern Methodist University and an MBA from Cornell University.

Steve Bethel

Vice President, Development
Stephanie Clarke Vigilant Health

Stephanie Clarke

Position: Vice President, Sales

Stephanie Clarke, Vice President Vigilant Health and of Mississippi Communities Health Advisers, is a seasoned business development executive offering over 20 years of commitment to managing the client experience. She has successfully implemented employee wellness, occupational health, and safety programs for hundreds of employer groups across the Southeastern U.S. She is an expert in managing and developing mutually beneficial relationships between providers and employers.

Ms. Clarke holds certifications as a Certified Sales Professional (CSP) and a Certified Self-Insured Workers’ Comp Professional (CSIWCP). She is a graduate of the Leadership of Mississippi program. Ms. Clarke is also a member of the Mississippi Economic Development Council, Mississippi Business Group on Health, Mississippi Association of Self-Insurers, and the Professional Women’s Association. Ms. Clarke received her Bachelor of Science degree in Social Rehabilitation from The University of Southern Mississippi.

 

Stephanie Clarke

Vice President, Sales
Lori Young Vigilant Health

Lori Young, FNP-C, BC-ADM

Position: Director of Quality

Lori Young is an experienced Nurse Practitioner and manages the high quality of services provided to Vigilant Health patients. She received her Bachelor of Science in Biological Sciences from Mississippi College and a Bachelor of Science in Nursing and Master of Science in Nursing from the University of Mississippi Medical Center in Jackson. She holds board certification in Family Nurse Practitioner from the American Association of Nurse Practitioners and is board-certified in Advanced Diabetes Management.

Lori Young, FNP-C, BC-ADM

Director of Quality
Travis Twilbeck Vigilant Health

Travis Twilbeck

Position: Director of Patient Experience

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Travis Twilbeck

Director of Patient Experience

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